TODDMATZELLE

422 CARDIGAN TERRACE, WEST CHESTER, PA 19380

TMATZELLE@GMAIL.COM

(610) 316-7891

OBJECTIVE

Seasoned IT professional with 10+ years of diversified experience looking to continue career growth and experience

within network/systems administration; providing hands on experience with network protocols, applications, security,

and hardware for the management of network systems and infrastructure. Excited to make significant contributions

towards a progressive company’s immediate and future goals; utilizing diverse background to hit the ground running.

SUMMARY

  · Hands on experience administering highly diversified hybrid environments consisting of physical and virtualized

infrastructural components/resources within a complex enterprise architecture; consisting of physical hosts,

physical/virtual servers & appliances, network equipment, SAN/NAS storage, workstations, UPS & printers.

  · Solutions-oriented, hands-on, highly motivated, and ready to leverage strong technical skills and experience with

adaptability to excel in any Network/Systems Administration role.

  · Detail oriented self-starter; strong technical, analytical, problem solving, organizational, and communication skills.

  · Willingness to work outside of traditional job boundaries; ability to work with international and offshore teams.

  · Experience with agile development methodology and the management of all project life cycle phases.

TECHNICAL EXPERIENCE

Hardware: Ethernet hubs/switches, routers, load balancers, firewalls, network storage, file servers, web servers

Operating Systems: Windows XP/Vista/7/8/8.1/10, Server 2008-2012, MAC OS X, Linux Ubuntu/Fedora/Red Hat, Solaris

Citrix Virtualization: XenServer 6.x/7.x, XenCenter 6.x/7.x, XenApp 5.x/6.x/7.x, XenDesktop 5.x/7.x, & NetScaler VPX v11,

Studio 5.x-7.x, Storefront 3.x

VMWare Virtualization: ESXi 5.x/6.x, vCenter 5.x/6.x, vSphere, Update Manager & Operations Manager

AWS Infrastructure: EC2, IAM, VPC, S3, Route53, SES, Glacier

Networking: Cisco UCS/CIMC/ASA, LAN/WLAN (802.11b/g/n/ac), 10/100/1000 Ethernet, IP Addressing, Subnetting, IIS,

SSH, FTP, Telnet, HTTP, PING, Cloud-based services

Programming: Python, PowerShell/Bash scripting, DOS batch scripting, SQL

Applications: Office 365, MS Office Suite, JIRA/Confluence, LastPass Enterprise, Drobox Business, ShoreTel Director,

Veeam Backup, Goliath Performance Monitor, Spiceworks Inventory/Network Monitoring, EMC Unity VSA, Apache WS,

CVS, Subversion, TOAD, QC/Test Director, Wireshark, Samba, Putty, WinSCP, OpenSSH/SSL, CiscoVPN, Cron

Database: Oracle 8i, 9i and 10g, MS SQL Server 2012, MySQL, PostgreSQL

TECHNICAL KNOWLEDGE

Networking: VPN, VNC, switching/bridging (VLAN), IP Access Lists, DMZ, IDS/IPS

Security: Public/Secret Key Cryptography, Hashes/Message Digests, Authentication, PKI, KDC, IPSec, TLS/SSL

Protocols: TCP/IP and OSI Models, IPv4/6, UDP, SNMP, BGP, NAT, RTP, ICMP, ARP, DHCP, DNS, IPsec tunneling

GRADUATE EDUCATION

Villanova University

Villanova, PA

January 2012 - Present

  · Degree: Master of Science - Computer Science (2 courses from completion)

  · Applicable Coursework: Network Management and Performance; Computer Communication Networks;

Cryptography/Network Security; Mobile Computing and Wireless Networking; Introduction to Cloud Computing

CERTIFICATES

Villanova University

Villanova, PA

  · Networks Certificate (consisting of five graduate-level courses)

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August 2010 - Dec 2011

PROFESSIONAL EXPERIENCE

Goliath Technologies

Conshohocken, PA

April 2015 – Present

IT Administrator

  · Responsible for all aspects of the company’s IT Infrastructure, whether On-site, Off-site, or AWS Hosted, including

building, deploying, administering, managing, & providing technical &/or operational support for:

o All end user/enterprise level systems, devices, applications, networks, phone systems & security.

o Infrastructure buildouts, maintenance, & backups including software upgrades, patches, &/or repair.

o Active Directory Domains, Sites, OU's, Group Policies, Service Accounts, DNS, NTP & DHCP as well as RDS,

Certificate Services, Update Services, & Licensing Services for 3 separate environments.

o VMware & Citrix environments comprised of 100+ virtual machines, servers, & appliances as well as all

published applications, delivered desktops, & up to 500 provisioned VDI simultaneously.

o Virtualized & logical storage, RAID Arrays, SAN & NAS devices as well as iSCSI & NFS protocols.

o IT Assets, Tracking, & Ordering as well as Inventory Tagging, Consolidation, & Organization.

  · Support all levels of the organization; administering access/credentials/permissions for all domains, end user

systems, phone systems, email, applications, company resources, & facilities.

  · Proactively monitor, troubleshoot, analyze, diagnose & resolve all hardware, software, & network issues within a

complex hybrid environment ensuring optimal operational performance, integrity, & availability.

  · Manage, architect, & build a new scalable framework & resources for company’s 1st offered AWS Hosted Solution.

  · Implement/maintain custom images for all supported PC’s, tailored to different roles within the organization.

  · Develop, implement, document & execute detailed employee onboarding/exit checklists & processes.

  · Design, deploy, & administer enterprise ticketing & issue tracking software for support & development teams.

  · Create &maintain Gold Images & VM Templates; all configuration, customizations, & optimizations.

  · Set up & administer UCS Blade Servers/Chassis’, Fabric Interconnects & Nimble storage arrays

  · Introduce & execute regular backups of key virtualized & physical assets.

Arcweb Technologies

Philadelphia, PA

January 2015 – March 2015

QA Engineer / Business Analyst (3 Month Contract)

  · Perform Business Analyst and Quality Assurance activities for the construction of a complicated P+C product.

  · Execute functional/regression testing; identifying, reporting, and/or escalating any issues with product quality.

  · Work directly with client to define user stories to capture and/or clarify project scope & requirements.

Relay Network, LLC.

Radnor, PA

September 2014 – November 2014

JIRA Administrator (3 Month Contract)

  · Administer all aspects of server-based Jira instance including user, issue, field, screen & scheme management.

  · Research, install & configure add-ons to enhance system functionality in order to enhance team productivity.

  · Improve layout and process flow for screens, workflow procedures and reporting capabilities.

  · Administer testing, issue resolution & configuration for migration from cloud to server Jira/Confluence instance.

  · Set up and configure projects, dashboards, boards, filters and reports for different teams & departments.

  · Develop technical solutions via the use of requirements and coordination with internal teams.

  · Use Agile/Scrum methodology to configure application for continuous integration.

Citigroup, GTS

Bala Cynwyd, PA

October 2006 – December 2010

PayQuik, Inc. (acquired by Citigroup January 2008)

IT Administration

  · Maintain accurate/complete records, diagrams, and/or procedural documents for network infrastructure,

pc/server inventory, software licensing, and test/production environments.

  · Institute/administer MS SharePoint site for internal corporate level collaboration and information sharing.

  · Configure clients for file server, email, network, printer, and wireless router access.

  · Develop/orchestrate solution for remote corporate network access while maintaining network security standards,

utilizing VirtualBox to host “Approved” PC builds utilized by non-standardized hardware/software infrastructure.

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  · Implement, customize, and administer open source corporate bug tracking system (Mantis); enhanced code to

support full SDLC and PM capabilities; providing server based documentation storage, sharing, and collaboration.

  · Manage/support: MS SharePoint; Atlassian JIRA; Corporate Wiki users, roles, permissions, and content.

  · Modify and deploy crontab changes for execution of test and production scripts and batch processes.

  · Troubleshoot, diagnose, modify, and/or repair hardware/software based technical issues.

IT Project Manager

  · Contribute to the establishment, implementation, and enforcement of a proper end-to-end SDLC.

  · Define, initiate, and manage up to 8 simultaneous projects in accordance with priorities; delivering projects on

time and in conformance with requirements, meeting acceptance of all stakeholders.

  · Continuously improve existing processes by enhancing organizational content, communicating clear scope and

deliverables, and enforcing documentation standards.

  · Develop, standardize, and enforce information gathering standards for business/functional requirements,

solutions, specifications, etc.

  · Oversee/direct technical leads in scheduling/delegation of responsibilities to ensure success of key deliverables.

  · Monitor project activities; assess off-track deliverables; identify, escalate, and propose solutions.

  · Perform schedule forecasting, change control management, document version tracking, and scheduling.

Quality Assurance Manager

  · Establish PayQuik’s first Quality Assurance department; focusing on integration, functional, end-to-end, and

regression testing, while promoting the use of quality principles, concepts, techniques, and technologies.

  · Initiate testing activities for entire product line, including all 6 global transaction and administrative applications.

  · Institute strategies to facilitate continuous product/service improvements; manage testing activities throughout

all SDLC phases including post release verification activities, results documentation, and patch planning.

  · Interview, staff, and manage the QA team; facilitate in the integration and management of outsourced user

acceptance testing: processes, activities, issue tracking, scope, release planning, scheduling, and communication.

Traffic.com

Wayne, PA

March 2003 – October 2006

Senior Quality Assurance Engineer

  · Initiate/coordinate test procedures and release schedules for NeXgen - nationwide television traffic reporting

software, deployed at 46 TV stations in 26 markets for major commercial broadcasting television networks.

  · Perform functional, regression, user acceptance, integration, heuristic, system/package validation, and network

testing; identifying, recording, and reporting any issues relating to the product, process, and system quality.

OTHER RECENT WORK EXPERIENCE

Independent Contractor

Philadelphia Area

January 2011 – September 2014

General Residential Home Contractor

  · Financed continued education by leveraging knowledge/experience in general residential home contracting work.

  · Completed several challenging and diverse projects including but not limited to rough/finished carpentry,

plumbing, painting, and electrical work; all while maintaining a high level of quality in workmanship while

sustaining continued customer satisfaction and ensuring an adherence to local codes for each area of work.

UNDERGRADUATE EDUCATION

Cabrini College

Radnor, PA

  · Degree: Bachelor of Science - Computer Information Science;

Focus: Systems Administration

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